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Transformation Manager

Job Description

In the role of Senior Domain Lead, you will focus on operations management, provide inputs for implementation of new solutions, support Delivery Lead and Practice in sales cycle with Due Diligence activities, manage client satisfaction with the objective of improving account penetration in the Domain within the norms and guidelines of our client.
In this role you will be responsible for contracting and agreement, quality planning, people management, operations management, strategy and road map definitions (domain), initiatives at the unit level. 
 
Some responsibilities may include, but are not limited to:
 


  • Dissect processes, look at historical trends and identify/lead improvement initiatives

  • Work independently with clients and internal teams

  • Create transformation project plan

  • Train stakeholders and facilitate improvement projects for application of tools, methodology and project timelines

  • Lead complex projects


Location for this position is Phoenix, AZ.

Qualifications
Basic
 


  • Bachelor’s Degree in any career stream

  • At least 9 years of experience relating to the job description


Preferred
 


  • Experience with transformation projects and/or quality

  • Experience with continuous improvement methodology

  • Six Sigma certified

  • Project Management skills and experience

  • Ability to manage a client relationship

  • Ability to manage conflicting priorities

  • Ability to understand the IT landscape of projects

  • Communication Skills

  • Analytical skills

Job Requirements

Qualifications
Basic
 


  • Bachelor’s Degree in any career stream

  • At least 9 years of experience relating to the job description

  • Quality Background, Six Sigma and BPO Industry preferred 

Job Snapshot

Location US-AZ-Phoenix
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type
Apply

Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-AZ-Phoenix
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-AZ-Phoenix
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Store Type:

Job Description

In the role of Senior Domain Lead, you will focus on operations management, provide inputs for implementation of new solutions, support Delivery Lead and Practice in sales cycle with Due Diligence activities, manage client satisfaction with the objective of improving account penetration in the Domain within the norms and guidelines of our client.
In this role you will be responsible for contracting and agreement, quality planning, people management, operations management, strategy and road map definitions (domain), initiatives at the unit level. 
 
Some responsibilities may include, but are not limited to:
 


  • Dissect processes, look at historical trends and identify/lead improvement initiatives

  • Work independently with clients and internal teams

  • Create transformation project plan

  • Train stakeholders and facilitate improvement projects for application of tools, methodology and project timelines

  • Lead complex projects


Location for this position is Phoenix, AZ.

Qualifications
Basic
 


  • Bachelor’s Degree in any career stream

  • At least 9 years of experience relating to the job description


Preferred
 


  • Experience with transformation projects and/or quality

  • Experience with continuous improvement methodology

  • Six Sigma certified

  • Project Management skills and experience

  • Ability to manage a client relationship

  • Ability to manage conflicting priorities

  • Ability to understand the IT landscape of projects

  • Communication Skills

  • Analytical skills

Job Requirements

Qualifications
Basic
 


  • Bachelor’s Degree in any career stream

  • At least 9 years of experience relating to the job description

  • Quality Background, Six Sigma and BPO Industry preferred 

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Transformation Manager Apply now