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Supervisor Property Preservation (Bid Desk)

Job Description

The Supervisor, Bid Desk is responsible for managing and coaching the Bid Desk staff to ensure that company standards for productivity and quality are upheld.  


Responsibilities and Expectations


  • Research and resolve escalated loan-level issues

  • Review and monitor daily production and quality of Bid Submissions

  • Ensure performance objectives are met or exceeded by employing motivating practices with on-going performance feedback

  • Management of department’s appropriate staffing levels and weekly overtime

  • Ensure performance review process is accomplished as required by company policy.  Maintain direct involvement and oversee any disciplinary action taken in the department.

  • Provide feedback and action plan to staff for employee career development

  • Make ongoing recommendations of process improvements to management

  • Attend staff-to-staff calls to help determine necessary process changes


Safeguard's Core Values


  • Customer Service = Resolution

  • Team Work

  • Respect

  • Adaptability


Competencies


  • Employee Management

  • Conflict Management

  • Leadership

  • Problem Solving

Job Requirements

  • High school diploma or GED equivalency required

  • Bachelor’s degree preferred

  • Experience working in a production-driven office environment preferred

  • 2-3 years supervisory experience strongly preferred

  • 1-2 years work-related experience preferred

  • Demonstrates effective oral and written communication

  • Proficiency in MS Office applications required

  • Demonstrates continuous follow-up capability

Job Snapshot

Location US-TX-Richardson
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type
Other Compensation: Full Benefits, 401K match, Generous PTO
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Company Overview

Safeguard Properties

Founded in 1990 by Robert Klein and based in the suburbs of Cleveland, Ohio, Safeguard inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions.The company has grown from a regional preservation company with a few employees and a handful of contractors performing services in the Midwest, to become the largest mortgage field services company in the country. Learn More

Contact Information

US-TX-Richardson
Snapshot
Safeguard Properties
Company:
US-TX-Richardson
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Store Type:

Job Description

The Supervisor, Bid Desk is responsible for managing and coaching the Bid Desk staff to ensure that company standards for productivity and quality are upheld.  


Responsibilities and Expectations


  • Research and resolve escalated loan-level issues

  • Review and monitor daily production and quality of Bid Submissions

  • Ensure performance objectives are met or exceeded by employing motivating practices with on-going performance feedback

  • Management of department’s appropriate staffing levels and weekly overtime

  • Ensure performance review process is accomplished as required by company policy.  Maintain direct involvement and oversee any disciplinary action taken in the department.

  • Provide feedback and action plan to staff for employee career development

  • Make ongoing recommendations of process improvements to management

  • Attend staff-to-staff calls to help determine necessary process changes


Safeguard's Core Values


  • Customer Service = Resolution

  • Team Work

  • Respect

  • Adaptability


Competencies


  • Employee Management

  • Conflict Management

  • Leadership

  • Problem Solving

Job Requirements

  • High school diploma or GED equivalency required

  • Bachelor’s degree preferred

  • Experience working in a production-driven office environment preferred

  • 2-3 years supervisory experience strongly preferred

  • 1-2 years work-related experience preferred

  • Demonstrates effective oral and written communication

  • Proficiency in MS Office applications required

  • Demonstrates continuous follow-up capability

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Supervisor Property Preservation (Bid Desk) Apply now