•8+ years of professional experience preferably in Healthcare Call Centers, Contact Centers
•5+ years of practical product management experience
•2+ years integrating with SalesForce products especially Health Cloud, and/or Service Cloud)
•2+ years of call center technology experience like CTI, Unified Communications, Event Management, Payment
•Demonstrated success delivering software products to market from ideation to sustaining operation
•Demonstrable understanding of the SDLC and agile methodologies
•Ability to lead product discovery work as well as to boil down market findings into new product/enhancement ideas
•5+ years of enterprise software product management experience with a consumer engagement, call center technology, and/or healthcare focused product
•Prior experience in the health care and/or consumer marketing
•Prior experience with call center technologies especially in Healthcare
•Prior Client Facing/Consulting/Sales Support experience is a BIG Plus
•Master’s degree in computer science, mathematics, informatics, business or health care-related field a plus
•Demonstrable deep analytic orientation
•Ability manage a complex array of internal and external stakeholders Ability to be deal comfortably with ambiguity and uncertainty
•Experience with product management of enterprise-scale analytics software
•Proven ability to function in a highly matrixed organization
•Proven ability to lead and motivate a cross-disciplinary team
•Demonstrated advanced problem-solving abilities and out-of-the box thinking
•Demonstrated passion for technology and innovation
•Proven organizational skills and attention to detail
•Proven track record managing and mentoring more junior product managers
Travel Requirements: Up to 70% travel
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
$130,000.00 - $150,000.00 /Year
Engineering, Information Technology, Design