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Sr. Network Engineer

Job Description

Sr. Network Engineer


 


Sr. Network Engineer is responsible for designing, implementing, and supporting network infrastructure solutions and services. Sr. Network Engineer is a critical member of our team, you will be the primary contact for all network and telephony-related issues and projects.  This position is also responsible for the development of standards, processes, procedures, reporting and metrics.


Responsibilities include:




•         Develop network standards, processes, procedures, and service levels.



•         Design, implement and support IP Address Schema and manage DHCP configurations.



•         Design, manage, and support all aspects of network and telephony – LAN, WAN, security, wireless, IP telephony, network monitoring and management.



•         Act as technical project lead for various IT projects and initiatives.



•         Troubleshoot and resolve incidents reported via ServiceNow tool.



•         Participate in calls with vendors and local technical contacts to implement complex solutions at global company sites.



•         Act as point of escalation for critical incidents and participate in on-call rotation.



•         Perform maintenance and upgrades within off-hours maintenance windows, including nights and weekends.



•         Monitor network performance and recommend network changes and upgrades based on utilization.



•         Support network disaster recovery planning, design, and testing.



•         Ensure business continuity through configuration backups, system redundancy, and support contract monitoring.



•         Assist Manager of Network Services in the development of strategic planning initiatives related to network activities.


Job Requirements

Additional Qualifications:




•         Bachelor’s degree (B.A.) in Computer Science or another IT field from a four-year college or university required.



•         5-10 years experience in an Information Technology environment with an emphasis on network infrastructure design and support.



•         CCNP and/or other Cisco professional-level certifications required.



•         Experience with engineering and supporting Cisco network infrastructure required, including Cisco Catalyst and/or Meraki switching platforms, ISR routers, and Cisco WLC’s/LWAPP’s.



•         Experience managing and supporting Cisco IP telephony required, including Communications Manager, Unity Connection, and Contact Center.



•         Experience using network security tools and protocols, such as Cisco ISE/RADIUS, ACS, ACL’s, certificates, 802.1x, and firewalls, highly preferred.



•         Experience using network monitoring and troubleshooting tools, such as Solarwinds, SNMP, IP SLA, and Netflow, highly preferred.



•         Experience with WAN technologies in a global environment, such as BGP and MPLS, highly preferred.



•         Experience with advanced technologies, such as IoT, SD-WAN, SD-Access, and cloud solutions, highly preferred.



•         Must be flexible and able to adapt quickly to change.



•         Must be eager and willing to assist others with various issues at a moment’s notice, no matter how minor.



•         Must be driven and be able to operate independently and think critically.



•         Requires a high level of technical knowledge and expertise in infrastructure support. 



•         Requires excellent interpersonal and communications skills including the ability to address problems using a team approach, the flexibility to work well with coworkers in a variety of situations, and the ability to communicate issues and concerns to management in a timely manner.



•         Requires consistent modeling of the highest levels of support and professionalism and the ability to provide positive customer service and to ensure customer success with I.T. services.


Job Snapshot

Location US-MO-St. Louis
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Information Technology
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Company Overview

AIC (part of ACS Group)

Analysts International Corporation (AIC) is an IT services firm fully dedicated to the success and satisfaction of its customers. From IT staffing to project-based solutions, AIC provides a broad range of services designed to help businesses and government agencies drive value, control costs and deliver on the promise of a more efficient and productive enterprise. Learn More

Contact Information

US-MO-St. Louis
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Snapshot
AIC (part of ACS Group)
Company:
US-MO-St. Louis
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Information Technology
Store Type:

Job Description

Sr. Network Engineer


 


Sr. Network Engineer is responsible for designing, implementing, and supporting network infrastructure solutions and services. Sr. Network Engineer is a critical member of our team, you will be the primary contact for all network and telephony-related issues and projects.  This position is also responsible for the development of standards, processes, procedures, reporting and metrics.


Responsibilities include:




•         Develop network standards, processes, procedures, and service levels.



•         Design, implement and support IP Address Schema and manage DHCP configurations.



•         Design, manage, and support all aspects of network and telephony – LAN, WAN, security, wireless, IP telephony, network monitoring and management.



•         Act as technical project lead for various IT projects and initiatives.



•         Troubleshoot and resolve incidents reported via ServiceNow tool.



•         Participate in calls with vendors and local technical contacts to implement complex solutions at global company sites.



•         Act as point of escalation for critical incidents and participate in on-call rotation.



•         Perform maintenance and upgrades within off-hours maintenance windows, including nights and weekends.



•         Monitor network performance and recommend network changes and upgrades based on utilization.



•         Support network disaster recovery planning, design, and testing.



•         Ensure business continuity through configuration backups, system redundancy, and support contract monitoring.



•         Assist Manager of Network Services in the development of strategic planning initiatives related to network activities.


Job Requirements

Additional Qualifications:




•         Bachelor’s degree (B.A.) in Computer Science or another IT field from a four-year college or university required.



•         5-10 years experience in an Information Technology environment with an emphasis on network infrastructure design and support.



•         CCNP and/or other Cisco professional-level certifications required.



•         Experience with engineering and supporting Cisco network infrastructure required, including Cisco Catalyst and/or Meraki switching platforms, ISR routers, and Cisco WLC’s/LWAPP’s.



•         Experience managing and supporting Cisco IP telephony required, including Communications Manager, Unity Connection, and Contact Center.



•         Experience using network security tools and protocols, such as Cisco ISE/RADIUS, ACS, ACL’s, certificates, 802.1x, and firewalls, highly preferred.



•         Experience using network monitoring and troubleshooting tools, such as Solarwinds, SNMP, IP SLA, and Netflow, highly preferred.



•         Experience with WAN technologies in a global environment, such as BGP and MPLS, highly preferred.



•         Experience with advanced technologies, such as IoT, SD-WAN, SD-Access, and cloud solutions, highly preferred.



•         Must be flexible and able to adapt quickly to change.



•         Must be eager and willing to assist others with various issues at a moment’s notice, no matter how minor.



•         Must be driven and be able to operate independently and think critically.



•         Requires a high level of technical knowledge and expertise in infrastructure support. 



•         Requires excellent interpersonal and communications skills including the ability to address problems using a team approach, the flexibility to work well with coworkers in a variety of situations, and the ability to communicate issues and concerns to management in a timely manner.



•         Requires consistent modeling of the highest levels of support and professionalism and the ability to provide positive customer service and to ensure customer success with I.T. services.


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