Our client, in the transportation industry, is seeking a Senior Salesforce Administrator for a full time, direct full-time position. This role can pay up to $95K plus incentives and benefits. Deep knowledge of Sales Cloud and Service Cloud will set candidates apart.
• Strong command of communication skills and ability to operate across various levels of the organization
• Proven ability to act independently to determine methods and procedures on new or special assignments
• Should possess excellent interpersonal and communication skills
• Communicate effectively, both verbally and in writing, exhibit strong listening and feedback skills
• Proven ability to thrive/be successful in a fast-paced corporate environment
• Close attention to detail and excellent analytical skills
• Ability to easily capture business requirements from the internal customer and communicate those needs to project team members including developers, project managers, IT staff and management
• Ability to clearly communicate and explain complicated processes
• Ability to quickly identify more efficient workflows and processes
• Ability to serve as a change agent in the organization
• Facilitate the creation of workflows where they don’t already exist by serving as an intermediary between multiple business groups
• Daily administration, troubleshooting and technical support for the salesforce org
• Responsible for the creation of change management processes and communication of all system changes to the end users
• Maintenance of users, profiles, roles and permission sets
• Management of system security settings
• Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools
• Generation of custom reports, report types, dashboards and general data analysis
• Prep data and import/export using the data loader or other import tools
• Management of various AppExchange products
• Customization of standard objects, fields, page layouts and record types
• Experience with Chatter group administration and Knowledge document management
• Documentation of all system processes and training guides as needed
• Train new and existing users on system functionality
• Stay current on all release notes and communicate any new features or changes to the organization
EDUCATION AND EXPERIENCE:
• Bachelor’s degree in Management Information System (MIS), Marketing or Business preferred
• Salesforce Certified Admin required, Certified Advanced Admin preferred
• At minimum, 5 years of successful experience with Salesforce Administration for either the Sales or Service cloud
• Experience with Field Service Lightning, Conga Composer, Cloudingo, DocuSign and Riva preferred
If you or a colleague is interested in this position please contact Lucas Watson at 405.236.0202. You're also welcome to send a copy of your updated resume and contact information to [Click Here to Email Your Resumé]
or check me out on linkedin @ www.linkedin.com/in/lucas7.
Please no Corporate to Corporate.
- Salesforce Administration experience - Deep understanding of Salesforce Sales Cloud - Foundational knowledge in Service Cloud - Salesforce Platform experience required
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