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Scheduling Manager

Job Description



JOB SUMMARY: Independently manages, establishes, maintains and reviews schedules. Provides

management support for shared services functions including payroll and accounts receivable processes.

Matches available staff to posts. Notifies staff of schedules. Minimizes avoidable overtime through

effective scheduling strategies. Contacts and re-deploys staff to fill call-offs. Responds to schedule

changes and client requests. Controls processes in automated resource systems.

Distinguishing Characteristics:

Primary job function is managing the scheduling process. This job description applies only to salaried

positions performing essential functions of the nature described, with the authority to make

independent choices, free from immediate supervision, in significant matters that affect the business, or

to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a

position performs such work less than 50% of the time, it should be classified as: Scheduler.

ESSENTIAL FUNCTIONS

 The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented

separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and

functions may be modified, according to business necessity.

 All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to

the functions listed, in which case they are deemed to be other (non-essential) functions.

 Employees are held accountable for successful job performance. Job performance standards may be documented

separately, and may include functions, objectives, duties or tasks not specifically listed herein.

 In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be

aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are

required to notify superiors upon becoming aware of unsafe working conditions.

 All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in

conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of

company policies and procedures, employees are required to request clarification or explanations from superiors or

authorized company representatives.
  • Manages the scheduling of Security Officers and supervisors at client sites; manages the


  • scheduling process to optimize operating results and to keep avoidable overtime (AVOT) to a

    minimum; determines best resolution to staffing issues and problems.
  • Maintains site coverage at all times; tracks requests for time off including vacation and personal


  • leave requests to ensure site coverage; responds to emergency situations, call-offs, and absences to

    ensure that client sites have coverage; acts as call in center for remote posts.
  • Ensures that accurate timekeeping, payroll, and billing data is posted in the automated resource


  • system; verifies billing and payroll reports and corrects discrepancies; interfaces with accounts

    receivable and payroll departments to make corrections.
  • Maintains current knowledge of site contracts and requirements, of Security Officer training,


  • availability and time worked, and of client exclusion lists.

    2
  • Coordinates scheduling changes with management, supervisors, and staff; serves as a liaison with


  • clients, management, and staff in resolving scheduling, training, billing and payroll problems.
  • May supervise office staff and perform duties on behalf of line management as delegated.
  • Ensures that an adequate on call security force is available to cover vacancies created by absences


  • and call-offs.
  • Coordinates the daily schedules and assignments of supervisory staff; briefs supervisors on changes


  • to post schedules and new Security Officer schedules.
  • Advises management and/or Human Resources staff of openings as they occur; assists in the


  • screening of Security Officer candidates; interviews new Security Officers to ascertain their

    availability for various shifts; matches Security Officers with site requirements and qualifications.
  • Recommends removal of Security Officers from posts based on client complaints, attendance


  • problems or other performance issues; advises management of any staffing problems that may arise

    as client requirements change.
  • Maintains records of Security Officer qualifications, certifications and training and coordinates onsite


  • training requirements with site supervisor to meet client needs.
  • Manages key and equipment control processes.
  • Performs tasks and duties of a similar nature and scope as required for assigned office.


  • MINIMUM QUALIFICATIONS AT ENTRY

    Additional qualifications may be specified and receive preference, depending upon the nature of the position.

    MINIMUM HIRING STANDARDS

     Must be at least 18 years of age.

     Must have a reliable means of communication (i.e., pager or phone).

     Must have a reliable means of transportation (public or private).

     Must have the legal right to work in the United States.

     Must have the ability to speak, read, and write English.

     Must have a High School Diploma or GED.

     Must be willing to participate in the Company’s pre-employment screening process, including drug

    screen and background investigation.

    Education/Experience: Associate’s Degree and 2 years of related experience, or an equivalent

    combination of education and experience sufficient to perform the essential functions of the job, as

    determined by the company. Additional relevant experience can be substituted for the required

    education on the basis of one calendar year of experience for one academic year of education.

    Job Requirements

     

    Job Snapshot

    Location US-IL-Chicago
    Employment Type Full-Time
    Pay Type Year
    Pay Rate $38,500.00 - $42,000.00 /Year
    Store Type Human Resources
    Apply

    Company Overview

    Securitas USA

    Securitas is the most locally-focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding and corporate risk management. Learn More

    Contact Information

    US-IL-Chicago
    Securitas

    Snapshot
    Securitas USA
    Company:
    US-IL-Chicago
    Location:
    Full-Time
    Employment Type:
    Year
    Pay Type:
    $38,500.00 - $42,000.00 /Year
    Pay Rate:
    Human Resources
    Store Type:

    Job Description



    JOB SUMMARY: Independently manages, establishes, maintains and reviews schedules. Provides

    management support for shared services functions including payroll and accounts receivable processes.

    Matches available staff to posts. Notifies staff of schedules. Minimizes avoidable overtime through

    effective scheduling strategies. Contacts and re-deploys staff to fill call-offs. Responds to schedule

    changes and client requests. Controls processes in automated resource systems.

    Distinguishing Characteristics:

    Primary job function is managing the scheduling process. This job description applies only to salaried

    positions performing essential functions of the nature described, with the authority to make

    independent choices, free from immediate supervision, in significant matters that affect the business, or

    to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a

    position performs such work less than 50% of the time, it should be classified as: Scheduler.

    ESSENTIAL FUNCTIONS

     The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented

    separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and

    functions may be modified, according to business necessity.

     All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to

    the functions listed, in which case they are deemed to be other (non-essential) functions.

     Employees are held accountable for successful job performance. Job performance standards may be documented

    separately, and may include functions, objectives, duties or tasks not specifically listed herein.

     In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be

    aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are

    required to notify superiors upon becoming aware of unsafe working conditions.

     All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in

    conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of

    company policies and procedures, employees are required to request clarification or explanations from superiors or

    authorized company representatives.
  • Manages the scheduling of Security Officers and supervisors at client sites; manages the


  • scheduling process to optimize operating results and to keep avoidable overtime (AVOT) to a

    minimum; determines best resolution to staffing issues and problems.
  • Maintains site coverage at all times; tracks requests for time off including vacation and personal


  • leave requests to ensure site coverage; responds to emergency situations, call-offs, and absences to

    ensure that client sites have coverage; acts as call in center for remote posts.
  • Ensures that accurate timekeeping, payroll, and billing data is posted in the automated resource


  • system; verifies billing and payroll reports and corrects discrepancies; interfaces with accounts

    receivable and payroll departments to make corrections.
  • Maintains current knowledge of site contracts and requirements, of Security Officer training,


  • availability and time worked, and of client exclusion lists.

    2
  • Coordinates scheduling changes with management, supervisors, and staff; serves as a liaison with


  • clients, management, and staff in resolving scheduling, training, billing and payroll problems.
  • May supervise office staff and perform duties on behalf of line management as delegated.
  • Ensures that an adequate on call security force is available to cover vacancies created by absences


  • and call-offs.
  • Coordinates the daily schedules and assignments of supervisory staff; briefs supervisors on changes


  • to post schedules and new Security Officer schedules.
  • Advises management and/or Human Resources staff of openings as they occur; assists in the


  • screening of Security Officer candidates; interviews new Security Officers to ascertain their

    availability for various shifts; matches Security Officers with site requirements and qualifications.
  • Recommends removal of Security Officers from posts based on client complaints, attendance


  • problems or other performance issues; advises management of any staffing problems that may arise

    as client requirements change.
  • Maintains records of Security Officer qualifications, certifications and training and coordinates onsite


  • training requirements with site supervisor to meet client needs.
  • Manages key and equipment control processes.
  • Performs tasks and duties of a similar nature and scope as required for assigned office.


  • MINIMUM QUALIFICATIONS AT ENTRY

    Additional qualifications may be specified and receive preference, depending upon the nature of the position.

    MINIMUM HIRING STANDARDS

     Must be at least 18 years of age.

     Must have a reliable means of communication (i.e., pager or phone).

     Must have a reliable means of transportation (public or private).

     Must have the legal right to work in the United States.

     Must have the ability to speak, read, and write English.

     Must have a High School Diploma or GED.

     Must be willing to participate in the Company’s pre-employment screening process, including drug

    screen and background investigation.

    Education/Experience: Associate’s Degree and 2 years of related experience, or an equivalent

    combination of education and experience sufficient to perform the essential functions of the job, as

    determined by the company. Additional relevant experience can be substituted for the required

    education on the basis of one calendar year of experience for one academic year of education.

    Job Requirements

     
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    Scheduling Manager Apply now