The Financial Operations Manager (FOM) is responsible for fielding calls from MLA’s Directors/Managing Directors, providing sales support and answering general business questions. The FOM develops and disseminates monthly and quarterly reporting on business results to internal stakeholders. The FOM is also responsible for managing workflow for and professional development of the Business Operations Associate (BOA) and/or the Senior Business Operations Associate (Sr. BOA).
Main point of contact for Directors/Managing Directors in the Practice Groups with which the FOM is aligned
Review and negotiate client agreements, ensuring compliance with internal risk, operational and financial standards
Advise Directors/Managing Directors on a variety of business issues including, but not limited to, tax implications, internal policies/procedures, revenue recognition, etc.
Familiar with company strategy/initiatives and able to drive alignment through conversations with Directors/Managing Directors
Working closely with the BOA and Sr. BOA to ensure service-oriented, timely resolution of escalated billing and collections issues
Responsible for development, continuous improvement, analysis and dissemination of various reports on business results and goal trending
Administration of compensation plans, including bonuses, commissions, draw balances, etc.
Independent research of laws impacting the business, and coordination with Legal Dept., to ensure compliance with all applicable regulations (i.e. privacy, salary history, OFCCP, etc.)
Provide support to Practice Group and Corporate leadership team
Responsible for the development and implementation of new processes and procedures for effective and efficient team operations