The Product Line Manager is responsible for driving design, development and delivery for assigned product(s). As the internal and external product champion, the PLM is responsible for overall product success, including working with owners, partners and broad network of customers to design a solution that meets market needs. Collaborates with the Product Organization to understand the market opportunity and viability of product design. The PLM leads the overall product line to ensure factors driving revenue and profitability are in place while working through directly managed employees and matrixed resources such as Marketing and Sales. The PLM will manage the assigned development resources and lead matrixed cross-functional teams to assess the market need, prioritize initiatives and products, establish service level agreements and other metrics.
Ensures that projects are completed and properly documented according to product specifications, timelines and quality standards.
Manage product road-map and customer priorities.
Enables the portfolio strategy by delivering a commercially viable product and ensures all factors of a go to market strategy are enacted.
Develop market insights by maintaining close relationships with the market for awareness of market needs. Works with Marketing, Sales and others as they identify appropriate markets and develops effective strategies and tactics for reaching them. Partners with Marketing on the Go-To-Market strategy. Assists sales in their interactions with prospects and users.
Collaborates with Market Research to strategize, plan, and prioritize market, product, and subject matter research that identify and define opportunities to support and grow business. Specifies market requirements for current and future products supported not only by research, but also through ongoing visits to customers and non-customers.
Plans, directs, and tracks technical, cost, and schedule management for assigned product as well as the allocation of resources (contract or employee) to each product implementation, negotiating agreements across department lines as required. Maintains product budgets including monthly accrual and forecasts. Monitors costs and resource commitments and creates reporting to ensure the GM is informed on the financial status of the product. Identifies ways to improve efficiency of the development process.
Coordinates the implementation of new products/features in to existing operations. This includes internal communications, metrics, process design and operational readiness.
Collaborates and influences across the matrix organization to align the activities of product, marketing, IT, sales, and service teams and their leaders to deliver the product(s). Drives cross-team innovation and enterprise thinking to actively seek opportunities for growth through product line extensions, geographical and channel expansion, or operational/cost improvements to existing products.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
EDUCATION AND EXPERIENCE
Undergraduate degree or equivalent experience
5 years' experience in product development or management
Experience with modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design.
Experience within the healthcare finance and administration sector, working with providers, health plans, clearinghouses or other organizations including comprehensive understanding of healthcare EDI transactions.
Experience with real time processing systems.
Experience working in an Agile and/or iterative development environment.
Experience representing company and products to the client and industry; feedback.
Experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex information in a easy to understand manner; able to deliver message effectively verbally and in writing.
P&L and business planning experience.
Masters Degree and / or an advanced degree in healthcare or technology related field a plus.
SKILLS AND KNOWLEDGE
Experience as a Product Manager in Healthcare IT pushing product to market is a must
Pragmatic Marketing experience is preferred
Building full, go to market plans and managing the execution of those plans
Experience with products like Medical Records, Attachments and Medical Documents
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