Private Banking Product Manager
Responsible for providing the strategic direction for multiple Private Banking retail product lines, including Mortgage, Home Equity and Credit Card and/or services for major existing or new market segment(s). Designs product, and develops market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals and assures successful implementation; monitors the achievement of such goals. Formulates and implements policy and procedures. Ensures that application of M&T leadership, values and commitment through direct and indirect managers. May have profit/loss responsibility for the product.
Sets strategic direction for assigned product lines, and presents business plans to senior management and employees.
Directly responsible for product pricing, cost structure, as well as product risk. Responsible for all product financials including revenue planning and product profitability.
Responsible for sales channel strategy. Review new developments in company markets, evaluating and recommending new services, new products or geographies, or the modification of existing services or products. Evaluate new product/services success; implement and manage changes in service or marketing strategy.
Manage all aspects of new product implementation and existing product modification to include but not limited to the design and development of services, portfolio acquisition and process improvements; act in a liaison capacity with affected departments.
Establish marketing objectives; work with other bank departments to develop effective programs to sell services/products.
Ensure product/services are marketable, profitable and comply with legal and regulatory requirements
Maintain an awareness of new trends and developments in marketing and company products and services. Develop and provide ongoing group and individual training for staff in regard to presentation skills, product knowledge and best practices and procedures.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
NATURE AND SCOPE:
Results and/or actions impact the bank’s long-term operations, revenues or profitability. The incumbent has extensive contact with other bank departments for the effective and profitable marketing of new products and the enhancement of existing products.
Champion strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives.
Oversee and evaluate high-level processing key performance indicator models and develop reporting to manage business function processes effectively.
This position is responsible for 5-15 FTEs, managing a staff of professional level employees directly/indirectly.
MINIMUM QUALIFICATIONS REQUIRED:
Bachelor’s degree and a minimum of 10 years’ proven marketing, product management, financial, operations and/or project management experience, or in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ proven marketing, product management, financial, operations and/or project management experience.
Minimum of 3 years’ managerial and/or leadership experience.
Strong interpersonal and verbal and written communication skills.
Strong financial analysis skills.
Strong analytical skills.
Minimum 5 years retail lending experience.
IDEAL QUALIFICATIONS PREFERRED:
Private Banking experience.
Knowledge of software programs utilized by department.
We encourage candidates with relevant military experience to apply.
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.
Job Posting: Oct 26, 2018, 7:53:47 AM
Unposting Date: Ongoing