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Operations Director

Job Description

Responsibilities * Develop and maintain up to date processes, policies and procedures across the servicing organization, which includes the following 3 teams: Member Care, Emergency Response and Success, and Order Fulfillment * Develop servicing strategy aligned with short and long-term servicing goals * Drive prioritization of new and enhancement efforts for the Service organization that promote the servicing and overall operation.
Responsibility includes developing and maintaining a calendar of servicing-related projects that will be used in guiding prioritization efforts across the organization * Partner with the Marketing team and other stakeholders to identify types of content needed for different audiences and incorporate into team's work flows and communications, including but not limited to training and development

Competencies, Skills, and Requirements * BA/BS with focus in Engineering or Communications preferred * 5+ years of operations leadership experience * The ability to think strategically while acting tactically and practically constantly delivering on projects * Excellent communication skills, both oral and written with the ability to engage audiences * Good motivational skills to mobilize the team, colleagues, and partners * Exceptional organizational skills, tracking and managing projects across various teams and resources * Awareness of internal and external customer needs * Strong negotiation skills to work with partners and internal and external stakeholders

Job Requirements

 

Job Snapshot

Location US-CA-Turlock
Employment Type Full-Time
Pay Type Year
Pay Rate $150,000.00 - $160,000.00 /Year
Store Type
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Company Overview

Aerotek

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With more than 230 non-franchised offices, Aerotek’s 6,000 internal employees serve more than 300,000 contract employees and 17,000 clients every year. To learn more, visit Aerotek.com. Learn More

Contact Information

US-CA-Turlock
Aundria Maragoul
2092225895
Snapshot
Aerotek
Company:
US-CA-Turlock
Location:
Full-Time
Employment Type:
Year
Pay Type:
$150,000.00 - $160,000.00 /Year
Pay Rate:
Store Type:

Job Description

Responsibilities * Develop and maintain up to date processes, policies and procedures across the servicing organization, which includes the following 3 teams: Member Care, Emergency Response and Success, and Order Fulfillment * Develop servicing strategy aligned with short and long-term servicing goals * Drive prioritization of new and enhancement efforts for the Service organization that promote the servicing and overall operation.
Responsibility includes developing and maintaining a calendar of servicing-related projects that will be used in guiding prioritization efforts across the organization * Partner with the Marketing team and other stakeholders to identify types of content needed for different audiences and incorporate into team's work flows and communications, including but not limited to training and development

Competencies, Skills, and Requirements * BA/BS with focus in Engineering or Communications preferred * 5+ years of operations leadership experience * The ability to think strategically while acting tactically and practically constantly delivering on projects * Excellent communication skills, both oral and written with the ability to engage audiences * Good motivational skills to mobilize the team, colleagues, and partners * Exceptional organizational skills, tracking and managing projects across various teams and resources * Awareness of internal and external customer needs * Strong negotiation skills to work with partners and internal and external stakeholders

Job Requirements

 
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Operations Director Apply now