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Operational Risk Consultant

Job Description

Our client's Commercial Banking Conduct Risk Control team has an opportunity for an Operational Risk Consultant with responsibilities to include (but not limited to):

* Performing quality assurance on Commercial Banking complaints
* Completing complaints manual reporting for Commercial Banking leadership
* Performing quality assurance on marketing pitch book materials
* Executing on text analytics reporting to detect missed complaints
* Researching and identifying documents, training, and communications related to conduct risk activities
* Identifying in scope materials for compliance and legal review
* Providing initial response to inquiries on complaint definitions
* Capture meeting minutes and track follow up action items
* Collect and identify taxonomy requirement requests
* Sift through existing complaint data to uncover additional complaint categories
* Perform quality assurance on CMAX submissions
* Providing commentary for complaints and sales practices dashboard reporting

Required Skill Set:

Successful candidates for this position will possess the following skill and experience:

* Detail oriented
* Quick learner
* Strong communication skills
* Work independently
* Comfortable working in a virtual environment
* Strong organization skills
* Proficient in PowerPoint, Excel, and Word

Preferred Skill Set :

Additionally we are looking for the following skills and experiences:

* Ability to think broadly
* SharePoint experience
* Banking experience in wholesale or business segments
* Compliance or risk mitigation responsibilities
* Quality assurance experience
* Project management experience
* Process or desktop writing
* Communication drafting




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Job Requirements

 

Job Snapshot

Location US-NC-Charlotte
Employment Type Full-Time
Pay Type Year
Pay Rate $28,208.00 - $29,208.00 /Year
Store Type Information Technology
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Company Overview

TEKsystems, Inc

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. Learn More

Contact Information

US-NC-Charlotte
Krystal Borsch
Snapshot
TEKsystems, Inc
Company:
US-NC-Charlotte
Location:
Full-Time
Employment Type:
Year
Pay Type:
$28,208.00 - $29,208.00 /Year
Pay Rate:
Information Technology
Store Type:

Job Description

Our client's Commercial Banking Conduct Risk Control team has an opportunity for an Operational Risk Consultant with responsibilities to include (but not limited to):

* Performing quality assurance on Commercial Banking complaints
* Completing complaints manual reporting for Commercial Banking leadership
* Performing quality assurance on marketing pitch book materials
* Executing on text analytics reporting to detect missed complaints
* Researching and identifying documents, training, and communications related to conduct risk activities
* Identifying in scope materials for compliance and legal review
* Providing initial response to inquiries on complaint definitions
* Capture meeting minutes and track follow up action items
* Collect and identify taxonomy requirement requests
* Sift through existing complaint data to uncover additional complaint categories
* Perform quality assurance on CMAX submissions
* Providing commentary for complaints and sales practices dashboard reporting

Required Skill Set:

Successful candidates for this position will possess the following skill and experience:

* Detail oriented
* Quick learner
* Strong communication skills
* Work independently
* Comfortable working in a virtual environment
* Strong organization skills
* Proficient in PowerPoint, Excel, and Word

Preferred Skill Set :

Additionally we are looking for the following skills and experiences:

* Ability to think broadly
* SharePoint experience
* Banking experience in wholesale or business segments
* Compliance or risk mitigation responsibilities
* Quality assurance experience
* Project management experience
* Process or desktop writing
* Communication drafting




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Job Requirements

 
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