The Intelligent Automation Manager, within our new Data and Analytics team, will help set the strategy and enable GFS' migration to an 'insight-driven organization' in an advanced analytics environment.
You will be responsible for helping the organization identify and prioritize processes that can be automated and oversee the RPA Developers in all of the phases from design through benefits realization. You will also lead the Automation COE to ensure the appropriate policies, processes, and best practices are established and followed and also manage competing priorities across many areas of our business.
What you will do in the role:
Identify, prioritize, and scope automation opportunities with various business stakeholders across the organization
Oversee project delivery from design through benefit realization
Responsible for all RPA build and run engagements with IT, business stakeholders, and outside vendors
Establish standards, policies, and best practices within the Automation COE
Communicate and translate required automation capabilities and outcomes effectively between business process areas and supporting departments.
Model and enhance business process diagrams and other related models to capture automation change requirements, modeling both current and future state.
Design and implement metrics to measure automation effectiveness.
Lead the Robotic Process Automation (RPA) architect and developers in the design and delivery of automation opportunities
Lead efforts with process owners, executive sponsor, business subject matter experts and others to determine the future state of an automated business process.
Educate process stakeholders on identification of automation opportunities through use case valuation and RPA technology capabilities
Interviews, hires, train, and retain staff. Conducts performance monitoring of staff, initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate for the department. Mentors, motivates, and develops staff and acts as a role model and resource to them
Our ideal candidate
Five years experience resolving complex business solutions with automated systems. Work experience to include:
Using industry standard process redesign methods (such as value chain analysis or lean Six Sigma)
Interacting directly with a technical team to deliver high quality software
Experience with RPA technologies (Blue Prism), SAP platforms, Agile Project Management and establishing a RPA COE preferred.
Bachelor degree in Computer Science, Information Technology or related field is required
Robotics Process Automations (RPA) Software Certification is preferred
Prior Project Management/Product Owner experience preferred.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.