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IT Operations Manager

Job Description

Ref ID: 01120-9501820010

Classification: Account Executive/Staffing Manager

Compensation: DOE

Job Requirements

Your Mission ? Manage global support team to ensure?an efficient and ever-improving onboarding support experience ? Ensure our customer?s success and improve their experience through responsive and friendly communication. ? Drive improvements in our ability to ensure our customer?s success through process improvements and documentation. ? Work with our support team to ensure our customer?s technical issues are resolved. ? Work with the engineering team to improve our product, process, and overall operations. Requirements ? 3+ years in technical support role. ? 1+ years in leadership role. ? Passion for customer service and improving customer experiences. ? Considers themselves efficient organized. ? Web Tech savvy ? proficient with general computer and web. ? Experience/Interest in ecommerce and online retail is a plus. ? While not required, experience with any of the following areas would be a plus: o Web programming languages ? HTML/CSS/Javascript o Ecommerce Platforms (Shopify, WooCommerce, Magento, BigCommerce, etc)

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-FL-Jacksonville
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering, Information Technology, Design
Other Compensation: DOE
Apply

Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-FL-Jacksonville
Recruiter
904-997-9960
904-997-9969
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Snapshot
Robert Half Technology
Company:
US-FL-Jacksonville
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering, Information Technology, Design
Store Type:

Job Description

Ref ID: 01120-9501820010

Classification: Account Executive/Staffing Manager

Compensation: DOE

Job Requirements

Your Mission ? Manage global support team to ensure?an efficient and ever-improving onboarding support experience ? Ensure our customer?s success and improve their experience through responsive and friendly communication. ? Drive improvements in our ability to ensure our customer?s success through process improvements and documentation. ? Work with our support team to ensure our customer?s technical issues are resolved. ? Work with the engineering team to improve our product, process, and overall operations. Requirements ? 3+ years in technical support role. ? 1+ years in leadership role. ? Passion for customer service and improving customer experiences. ? Considers themselves efficient organized. ? Web Tech savvy ? proficient with general computer and web. ? Experience/Interest in ecommerce and online retail is a plus. ? While not required, experience with any of the following areas would be a plus: o Web programming languages ? HTML/CSS/Javascript o Ecommerce Platforms (Shopify, WooCommerce, Magento, BigCommerce, etc)

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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IT Operations Manager Apply now