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Healthcare Application Director

Job Description

Healthcare Applications Director Flint, Michigan


Job Description:

Our large healthcare organization is seeking a high level Healthcare Application Director to lead software implementation efforts across 14 hospitals throughout Michigan and 490 team members within the primary and specialty care physician network. The Director of Applications will report directly to the Sr. Director EHR and will provide direction and leadership.


Top Skills Required:

  1. Cerner Millennium experience- 1-2 years of experience
  2. Acute and Ambulatory Experience- working in both environments - 2+years of experience
  3. Cerner Rev Cycle Experience as well, implementing Cerner for both systems
  4. Application Support Management experience
  5. Ability to build relationships with C-Suite and physicians

Duties and Responsibilities:

- Assess standards for application development and define best in class development standards, methodologies and policies to address the rapidly growing business requirements and environment complexity while managing risk

- Development and maintenance of roadmaps to record applications performance and effectiveness

- Responsible for working with account team in the overall application strategies to support short term and long term application management

- Work closely with the application strategy team, business units and leadership to execute the application roadmap programs and plans within the defined budget and timeline

- Allocation of resources effectively and ability to remove obstacles to project completion

- Manages the application development and support team including assessing skills, and appropriate right size of the team within the budget

- Ensures applications operations are running optimally following industry standards for effective applications operations

- Responsible for ensuring team understands user requirements, leading application design, and project planning

- Has financial responsibility for application operations as well as outlining the cost and ROI for the application strategy and working closely with the business units and company executives

- Supervises completion of departmental projects according to time schedules and budgets developed in conjunction with the customer

- Plans and directs workflow of the Applications management team

- Works closely with the site Application Service Managers to ensure service delivery requirements and ensures service delivery through SLAs

- Responsible for hiring, firing, disciplining, and completing performance reviews for direct reports and their teams

- Monitors staff's quality of service and adherence to standards, measured by review of completed request and customer survey

- Participates in departmental policy development and execution of thereof

- Provides leadership to departmental employees by practicing fair and consistent treatment while enforcing staff compliance with departmental and corporate policies

- Develops in the development, execution and management of service line budget including variance reporting

- Promotes open communication with Account CE, customer facing leaders and external customer

- Participates in customer governance meetings on an appropriate basis

- Maintains open communication and collaborative working relationships with Customer facing leaders and service lines.

- Participates in determining cost and justification for proposed projects

- Collaborates with customer to select vendors and negotiates pricing for products or services

- Supports professional growth and advancement for direct reports and their teams.

- Responsible for Succession Planning

- Performs other duties as required to meet departmental or organizational objectives


Education, Experience & Licensure:

- Bachelors in Computer Science / Business / MIS/Healthcare; equivalent combination of education and experience may be substituted in lieu of degree. Masters preferred

- Eight (8) to ten (10) years' experience healthcare operations experience in multi-facility organizations

- Eight (8) to ten (10) years' experience in healthcare applications including EHR (required Cerner Millennium and preferably McKesson Paragon/Allscripts TW and PRO

- Minimum five (5) years in a management position responsible for installation, maintenance and security of major healthcare computer applications

- Minimum three (5) to five (7) years' management experience including staff in multiple locations as well as domestic and globally

- ITIL certification preferred or in process of obtaining certification

- Project Management certification preferred
Skills & Requirements:

- Strong working knowledge of Information Technology and Information Systems

- Strong working knowledge/experience of Healthcare applications

- Understanding of software maintenance lifecycle

- Proficiency with programming languages, reporting tools and/or technical knowledge required

- Excellent written communication and presentation skills

- Cross functional solution development expertise

- Demonstrated cross functional teamwork and collaboration

- Successfully engage in multiple initiatives simultaneously

- Excellent analytical skills to discuss problems, analyze solutions/options, evaluate and enable improved processes

- Leadership skills such as coaching, and conflict resolutions to aide in the development of departmental personnel

- Superior organization and planning skills and excellent communication skills on all levels




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email [email protected] .com for other accommodation options.

Job Requirements

 

Job Snapshot

Location US-MI-Flint, Michigan
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care, Information Technology
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Company Overview

TEKsystems, Inc

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. Learn More

Contact Information

US-MI-Flint, Michigan
Andrew Tidwell
Snapshot
TEKsystems, Inc
Company:
US-MI-Flint, Michigan
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care, Information Technology
Store Type:

Job Description

Healthcare Applications Director Flint, Michigan


Job Description:

Our large healthcare organization is seeking a high level Healthcare Application Director to lead software implementation efforts across 14 hospitals throughout Michigan and 490 team members within the primary and specialty care physician network. The Director of Applications will report directly to the Sr. Director EHR and will provide direction and leadership.


Top Skills Required:

  1. Cerner Millennium experience- 1-2 years of experience
  2. Acute and Ambulatory Experience- working in both environments - 2+years of experience
  3. Cerner Rev Cycle Experience as well, implementing Cerner for both systems
  4. Application Support Management experience
  5. Ability to build relationships with C-Suite and physicians

Duties and Responsibilities:

- Assess standards for application development and define best in class development standards, methodologies and policies to address the rapidly growing business requirements and environment complexity while managing risk

- Development and maintenance of roadmaps to record applications performance and effectiveness

- Responsible for working with account team in the overall application strategies to support short term and long term application management

- Work closely with the application strategy team, business units and leadership to execute the application roadmap programs and plans within the defined budget and timeline

- Allocation of resources effectively and ability to remove obstacles to project completion

- Manages the application development and support team including assessing skills, and appropriate right size of the team within the budget

- Ensures applications operations are running optimally following industry standards for effective applications operations

- Responsible for ensuring team understands user requirements, leading application design, and project planning

- Has financial responsibility for application operations as well as outlining the cost and ROI for the application strategy and working closely with the business units and company executives

- Supervises completion of departmental projects according to time schedules and budgets developed in conjunction with the customer

- Plans and directs workflow of the Applications management team

- Works closely with the site Application Service Managers to ensure service delivery requirements and ensures service delivery through SLAs

- Responsible for hiring, firing, disciplining, and completing performance reviews for direct reports and their teams

- Monitors staff's quality of service and adherence to standards, measured by review of completed request and customer survey

- Participates in departmental policy development and execution of thereof

- Provides leadership to departmental employees by practicing fair and consistent treatment while enforcing staff compliance with departmental and corporate policies

- Develops in the development, execution and management of service line budget including variance reporting

- Promotes open communication with Account CE, customer facing leaders and external customer

- Participates in customer governance meetings on an appropriate basis

- Maintains open communication and collaborative working relationships with Customer facing leaders and service lines.

- Participates in determining cost and justification for proposed projects

- Collaborates with customer to select vendors and negotiates pricing for products or services

- Supports professional growth and advancement for direct reports and their teams.

- Responsible for Succession Planning

- Performs other duties as required to meet departmental or organizational objectives


Education, Experience & Licensure:

- Bachelors in Computer Science / Business / MIS/Healthcare; equivalent combination of education and experience may be substituted in lieu of degree. Masters preferred

- Eight (8) to ten (10) years' experience healthcare operations experience in multi-facility organizations

- Eight (8) to ten (10) years' experience in healthcare applications including EHR (required Cerner Millennium and preferably McKesson Paragon/Allscripts TW and PRO

- Minimum five (5) years in a management position responsible for installation, maintenance and security of major healthcare computer applications

- Minimum three (5) to five (7) years' management experience including staff in multiple locations as well as domestic and globally

- ITIL certification preferred or in process of obtaining certification

- Project Management certification preferred
Skills & Requirements:

- Strong working knowledge of Information Technology and Information Systems

- Strong working knowledge/experience of Healthcare applications

- Understanding of software maintenance lifecycle

- Proficiency with programming languages, reporting tools and/or technical knowledge required

- Excellent written communication and presentation skills

- Cross functional solution development expertise

- Demonstrated cross functional teamwork and collaboration

- Successfully engage in multiple initiatives simultaneously

- Excellent analytical skills to discuss problems, analyze solutions/options, evaluate and enable improved processes

- Leadership skills such as coaching, and conflict resolutions to aide in the development of departmental personnel

- Superior organization and planning skills and excellent communication skills on all levels




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email [email protected] .com for other accommodation options.

Job Requirements

 
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