There are 2 Program Manager roles that Providence is looking for related to their Oracle ERP implementation.
• One program manager –
o Through Oracle EPR cloud implementation, partner with the Sr. Manager to support overall PMO. Partner with a Test Lead to support test management and document ERP testing processes an standards. Then to operate as a SME to train the rest of the PMs for test management long-term for future projects
o Portfolio management support. PMO standards definition and support
• Another program manager
o Through Oracle ERP Cloud implementation, manage the reporting application remediation work + other portfolio management / PM work (a bit more fluid here depending on bandwidth outside of reporting application remediation work)
Client Job Description:
We are seeking an ERP Program Manager who will be responsible for managing a number of projects within Enterprise Business Applications organization at Providence. This position will work collaboratively with business/facility operational leadership, intake and governance teams, as well as IS groups required to deploy Oracle ERP Cloud for Supply Chain, Finance, and HR / Payroll and Kronos. The Program Manager is the primary point of contact between business/facility executive leadership and the resource managers of all IS teams, and is responsible for engaging executive leadership and communicating progress of the program. The Program Manager is accountable for working with and facilitating processes to accomplish complex program objectives, managing change, and resolving issues that span project teams and departments by planning, organizing, directing and supervising program activities in a cost-effective and productive manner to achieve customer satisfaction. This position relies on extensive experience and judgment to plan and accomplish goals on complex issues where analysis of situations or data requires an in-depth evaluation of variables.
The Program Manager ensures projects related to the program are planned and executed in a manner that supports the Providence St Joseph Health Mission, and supports integration and collaboration across the health system while meeting the organizational objectives.
In this position you will have the following responsibilities:
Develop projects within a program in alignment with the organization’s strategic plans and objectives.
Builds support to influence decisions in order to ensure work toward common objectives.
Proactively informs and influences others in order to maintain the balance required between business needs; project partner strategy and standards; and financial requirements and budgets.
Facilitates strategic planning with internal customers for deployment of information technologies and/or major services and products related to new growth and expansion efforts.
Manage client expectations for timelines and deliverables throughout the project/program lifecycle.
Develop and gain sponsor approval for project delivery dates.
Manage portfolio programs with increased complexity, strategic priority and/or visibility, system and/or regional priority.
Engages and organizes the assignment of activities of multi-functional teams, as well as the project estimates, task dependencies and schedule.
Scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans.
Develops, initiates and manages a communication plan, including regular program status reports.
Manages stakeholders and multiple project teams in the context of a single program.
Acts as a coach and mentor to others, especially (but not limited to) other project management staff.
Facilitates customer needs for multiple departments and their associated lines of business.
Develops root cause analyses and process improvement plans.
Maintains all program artifacts.
Identifies, delivers and documents organizational, application and human workflows that contribute to policy and procedure updates throughout each project (when applicable).
Prepares and delivers presentations to senior leadership, management and stakeholders.
Other duties as assigned.
Required qualifications for this position include:
Bachelor's Degree or equivalent education/experience.
5 years Information Services/Information Technology and/or Healthcare Industry experience.
Preferred qualifications for this position include:
End-to-end enterprise-scale Oracle ERP program management experience.
Management or IT strategy & implementation consulting experience.
Strong understanding of following business domains: Finance, Supply Chain, or HR / Payroll.
Strong communication with extensive experience in executive leadership facilitation.
6 years experience in the project / program management field.
PMP (Project Management Professional) Certification upon hire.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Oracle ERP, ERP Implementation, Program management, PMP certification, ERPSS, DAISS
Top Skills Details:
1. Large scale, end to end ERP implementation experience. They are implementing Oracle ERP and moving out of Lawson. (This program will impact 120K+ caregivers, 100+ applications to be remediated)
2. 6 years in the project/program management field.
3. Understanding of the following business domains preferred: Finance, Supply Chain, or HR / Payroll.
Additional Skills & Qualifications:
Need to have strong communication and experience working with executive leadership to facilitate their objectives.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.