We are working on an exciting opportunity for a Director of Cloud Operations. As the Director of Cloud Operations, you will have the unique opportunity to join a successful and rapidly growing company in a leadership position. The Director of Cloud Operations will report to the SVP of Product Development to lead us as we grow our enterprise hosting operations. The ideal candidate will be a creative and critical thinker who can drive execution and handle many tasks simultaneously.
There’s a difference between saying you’re disruptive and being disruptive. In the world of software implementation, our competitors promise transformative solutions, but deliver solutions using practices developed decades ago. This tired approach results in a lengthy implementation process fraught with obstacles and is certainly unpalatable in today’s technology driven environments.
For the client being disruptive means delivering functioning Policy Admin Systems to our customers in as little as 14 weeks – sometimes less. Disruptive means practicing the Agile methodology throughout all phases of an implementation; utilizing true Service Orientated Architecture to install smaller software components and services; and engaging daily with our customers to provide unprecedented value.Essential duties and responsibilities include
•Drive AWS hosting and daily AWS operations for production environments hosting our enterprise Policy Admin System
•Optimize performance, stability and security across THE CLIENT’s cloud offering and internal infrastructure via monitoring, trend analysis, and continuous improvement
•Implements best security practices aligning with the delivery of THE CLIENT products and services to our customers
•Manage a team of 5-10 operations engineers and staff by providing advice and direction to ensure they are given adequate information to make informed decisions and prioritize assignments
•Oversee internal systems such as mail, calendar, mobile device management, office productivity, security & monitoring, etc.
•Drive IT Service Management (ITSM) technology infrastructure and systems.
•Drive the roadmap for all THE CLIENT’s IT systems:
•Responsible for delivering successful projects for all THE CLIENT related IT systems.
•Ensures product roadmap aligns with THE CLIENT’s platforms, both on premise and cloud.
•Work with internal and external stakeholders from an IT perspective to deliver against THE CLIENT’s business objectives
•Develop and maintain vendor relationships with key service providers
•Develop KPIs that provide in-depth visibility into system health
•Support THE CLIENT’s Business Development efforts in the preparation of RFP/RFI
•Participate with Business Development as a subject matter expert during high level client presentationsFor immediate consideration, please email all resumes to [Click Here to Email Your Resumé]
•Master’s degree in Computer Science, Information Systems or Engineering preferred.
•10-12 years engineering, architecting and delivering infrastructure technology solutions
•7+ years’ direct management experience
•7+ years’ experience delivering large scale cloud-based product operations (SaaS) and leadership
•Cloud operations expert –
•AWS Solutions Architect certifications required
•Other cloud experience, such as Azure or Google, a plus
•Demonstrated technologist with broad experience across a variety of operations and services including DevOps, Pipeline Construction, Release automation and deployment (Jenkins, CloudFormation, Chef, Team Foundation Server, Code Pipeline)
•Direct experience designing and supporting deployment and automation solutions on public/private cloud environments with specific experience developing solutions using the AWS
•Experience building high availability services at scale
•Proven experience driving adoption of new technology into existing complex systems
•Demonstrated ability leading small focused teams of technologists
•Excellent communication and presentation skills
•Some travel required
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Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
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