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Director Quality and Outcomes Management - Palm Bay Hospital, Full Time

Job Description

Description:

POSITION SUMMARY To be fully engaged in providing Quality / No Harm, Customer Experience, and Stewardship by planning, directing, implementing and coordinating the quality improvement process and goals. This role will work with Senior Leaders to promote a high reliability organization. The director will lead clinical quality initiatives utilizing quality concepts, tools and data. The director maintains continuous awareness of patient safety and compliance with regulatory bodies. The director has 24-hour responsibility as required for the job functions. The director supervises the associates utilizing Human Resources’ policies and processes.PRIMARY ACCOUNTABILITIESThe Director works closely and effectively with all members of the Quality and Outcomes Management team, as well as the Leadership team in order to enhance performance and ensure that improvements are sustained.Sponsors professional grow and development among direct reportsActs as a liaison between the hospital and Regulatory bodiesProvides direct guidance and support for the facility’s quality initiatives in line with Corporate strategies and external quality resources and national benchmark dataCollaborate with clinical operations leaders and clinical staff to engage in process improvementProvides resources, support and information to department directors and clinical leaders via timely responses to requests. Assesses and makes recommendations for improvement, as well as distributes information, plans of action and oversees the ongoing improvements.Facilitate the planning and implementation of strategies for the improvement of Patient SafetyResponsible for the implementation and annual review of the Performance Improvement PlanOverall coordination and integration with other departments that have a direct relationship to quality processes and strategiesGuides quality improvement in support of the strategic and financial objectives of the organizationFacilitate the planning and organizing of organizational approaches to new and revised measures ensuring compliance and implementation on schedule to avoid penalties and achieve the quality outcome goals.Plans and coordinates regulatory compliance initiatives with accrediting bodies as appropriateFacilitates the Joint Commission survey in coordination with senior leadershipManages the flow of information into the Patient Safety Evaluation System (PSES) in accordance with the Health First PSES.Facilitates FMEA process and reportingProvides direct guidance and support to the hospital based and medical staff quality committees, as neededSupports medical staff quality initiatives and guides performance improvement within the Peer Review guidelines set forth by Medical Staff Bylaws and the accreditation standardsMaintains specific understanding of clinical and quality applications and utilizes application methodology and reports for outcome measurement (MIDAS, Trendstar, HBOC, SCM)Remain on the forefront of emerging industry practicesOther duties as assigned by direct report

Qualification:

QUALIFICATIONS REQUIREDCurrently licensed to practice in the state of Florida per related fieldBachelor’s degree in Business, Healthcare or other information related field requiredExperience in Quality Management, robust process design, high-reliability outcomes requiredExcellent leadership skills including developing vision and objectives, facilitating work plans, assembling team members with requisite skills and a proven track record for managing to desired outcomes in a timely manner.Experience with implementing programs, managing people and projects across multiple skills and departments in a highly matrixed environmentAbility to prioritize tasks with minimal supervisionDemonstrated strong interpersonal, business writing and presentation skillsComputer skills mandatory for software applications and clinical systems, databases and hospital based systems; formal training or certifications preferredUnderstanding of accreditation requirements and experience successfully guiding standards compliance within healthcare organizationsGlobal understanding of organizational requirements, development strategies and technological support for successful performance improvementDemonstrated ability to successfully guide team processPHYSICAL DEMANDSMust be able to stand, walk, bend and stoop for 50% of jobMust be able to sit for long periods working on computerMust be able to operate telephone, fax machine and copy machinesMust be able to speak and understand the English languageCorrected vision and hearing to normal rangeMust be able to drive to other facilities unassistedAbility to bend and reach under or around equipment in confined spaces.

Job Requirements

 

Job Snapshot

Location US-FL-Palm Bay
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type
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Company Overview

Health First

Health First also works together with other organizations and physicians in our community. Health First donates to the Brevard Health Alliance that provides healthcare services to thousands of underinsured or uninsured Brevard residents who are otherwise unable to pay for healthcare services. Our associates are also actively building a healthier community through volunteering for organizations dedicated to preventing and treating health concerns such as cancer, diabetes, and heart disease. The roots of Health First run deep in Brevard, dating back to 1937 when Brevard Hospital first opened in Melbourne with 27 beds. Now known as Holmes Regional Medical Center (HRMC), the hospital is Brevard's largest, with 514 beds. Cape Canaveral Hospital (CCH) opened in 1962 with 44 beds, and has since grown to 150 beds. Palm Bay Hospital (PBH) opened in 1992 as a satellite of HRMC with 60 beds. Viera Hospital opened in 2011 with 84 all private, in-patient rooms. Learn More

Contact Information

US-FL-Palm Bay
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Snapshot
Health First
Company:
US-FL-Palm Bay
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Store Type:

Job Description

Description:

POSITION SUMMARY To be fully engaged in providing Quality / No Harm, Customer Experience, and Stewardship by planning, directing, implementing and coordinating the quality improvement process and goals. This role will work with Senior Leaders to promote a high reliability organization. The director will lead clinical quality initiatives utilizing quality concepts, tools and data. The director maintains continuous awareness of patient safety and compliance with regulatory bodies. The director has 24-hour responsibility as required for the job functions. The director supervises the associates utilizing Human Resources’ policies and processes.PRIMARY ACCOUNTABILITIESThe Director works closely and effectively with all members of the Quality and Outcomes Management team, as well as the Leadership team in order to enhance performance and ensure that improvements are sustained.Sponsors professional grow and development among direct reportsActs as a liaison between the hospital and Regulatory bodiesProvides direct guidance and support for the facility’s quality initiatives in line with Corporate strategies and external quality resources and national benchmark dataCollaborate with clinical operations leaders and clinical staff to engage in process improvementProvides resources, support and information to department directors and clinical leaders via timely responses to requests. Assesses and makes recommendations for improvement, as well as distributes information, plans of action and oversees the ongoing improvements.Facilitate the planning and implementation of strategies for the improvement of Patient SafetyResponsible for the implementation and annual review of the Performance Improvement PlanOverall coordination and integration with other departments that have a direct relationship to quality processes and strategiesGuides quality improvement in support of the strategic and financial objectives of the organizationFacilitate the planning and organizing of organizational approaches to new and revised measures ensuring compliance and implementation on schedule to avoid penalties and achieve the quality outcome goals.Plans and coordinates regulatory compliance initiatives with accrediting bodies as appropriateFacilitates the Joint Commission survey in coordination with senior leadershipManages the flow of information into the Patient Safety Evaluation System (PSES) in accordance with the Health First PSES.Facilitates FMEA process and reportingProvides direct guidance and support to the hospital based and medical staff quality committees, as neededSupports medical staff quality initiatives and guides performance improvement within the Peer Review guidelines set forth by Medical Staff Bylaws and the accreditation standardsMaintains specific understanding of clinical and quality applications and utilizes application methodology and reports for outcome measurement (MIDAS, Trendstar, HBOC, SCM)Remain on the forefront of emerging industry practicesOther duties as assigned by direct report

Qualification:

QUALIFICATIONS REQUIREDCurrently licensed to practice in the state of Florida per related fieldBachelor’s degree in Business, Healthcare or other information related field requiredExperience in Quality Management, robust process design, high-reliability outcomes requiredExcellent leadership skills including developing vision and objectives, facilitating work plans, assembling team members with requisite skills and a proven track record for managing to desired outcomes in a timely manner.Experience with implementing programs, managing people and projects across multiple skills and departments in a highly matrixed environmentAbility to prioritize tasks with minimal supervisionDemonstrated strong interpersonal, business writing and presentation skillsComputer skills mandatory for software applications and clinical systems, databases and hospital based systems; formal training or certifications preferredUnderstanding of accreditation requirements and experience successfully guiding standards compliance within healthcare organizationsGlobal understanding of organizational requirements, development strategies and technological support for successful performance improvementDemonstrated ability to successfully guide team processPHYSICAL DEMANDSMust be able to stand, walk, bend and stoop for 50% of jobMust be able to sit for long periods working on computerMust be able to operate telephone, fax machine and copy machinesMust be able to speak and understand the English languageCorrected vision and hearing to normal rangeMust be able to drive to other facilities unassistedAbility to bend and reach under or around equipment in confined spaces.

Job Requirements

 
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Director Quality and Outcomes Management - Palm Bay Hospital, Full Time Apply now