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Command Center Operations Director

Job Description

Command Center Operations Director

Our client is seeking a Command Center Operations Director to join their team. The ideal candidate will be joining a fast-paced, entrepreneurial, and performance-based environment.

Responsibilities of the Command Center Operations Director:

  • Oversee team of 50 (including overseas operations) emergency response professionals.
  • Provide 24x7 remote video monitoring and remote investigation services to customers.
  • Responsible for growing and guiding the team and driving strategies to improve operations and scale the organization.

Requirements of the Command Center Operations Director:

  • Bachelor's degree in similarly related studies. Advanced degree and professional certifications a plus.
  • 7+ years of growing leadership responsibility within an emergency response, high-volume call center, staffing or similar environment.
  • Firm understanding of demonstrated impact on call center systems and processes.
  • Demonstrated leadership impact and P&L responsibility.
  • Some willingness to travel in 2021 potentially to overseas operations.

IND3

Interested candidates please send resume in Word format to Please reference job code 74677 when responding to this ad.



The Intersect Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Intersect Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Requirements

 

Job Snapshot

Location US-GA-Marietta
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Information Technology
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Company Overview

The Intersect Group

At The Intersect Group, our talent is creating results. We live to help our community by connecting top talent with leading companies that need their help. Candidates and clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. We’re a multiple ‘Best Places to Work’ award winner, have had stellar growth and 80% of Glassdoor ratings say they would recommend us to a friend! Learn More

Contact Information

US-GA-Marietta
Snapshot
The Intersect Group
Company:
US-GA-Marietta
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Information Technology
Store Type:

Job Description

Command Center Operations Director

Our client is seeking a Command Center Operations Director to join their team. The ideal candidate will be joining a fast-paced, entrepreneurial, and performance-based environment.

Responsibilities of the Command Center Operations Director:

  • Oversee team of 50 (including overseas operations) emergency response professionals.
  • Provide 24x7 remote video monitoring and remote investigation services to customers.
  • Responsible for growing and guiding the team and driving strategies to improve operations and scale the organization.

Requirements of the Command Center Operations Director:

  • Bachelor's degree in similarly related studies. Advanced degree and professional certifications a plus.
  • 7+ years of growing leadership responsibility within an emergency response, high-volume call center, staffing or similar environment.
  • Firm understanding of demonstrated impact on call center systems and processes.
  • Demonstrated leadership impact and P&L responsibility.
  • Some willingness to travel in 2021 potentially to overseas operations.

IND3

Interested candidates please send resume in Word format to Please reference job code 74677 when responding to this ad.



The Intersect Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Intersect Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Requirements

 
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Command Center Operations Director Apply now