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Change Manager

Job Description

Change Lead (Business Management Sr.)


Position Overview

Do you want to play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage? Do you want to manage the people side of change - including changes to business processes, systems and technology, job roles and organization structures? If you have proven experience creating and implementing change management strategies and plans that maximize employee adoption and minimize resistance we are your next destination employer!


Responsibilities

Cultural Transformation

  • Work closely with project team to understand specific project objectives, timelines, and impacts to end users
  • Work directly with sponsors or business owners of the change
  • Understand goals for the change and be able to translate them into impacts to the organization
  • Assess audience readiness for the change including identifying risks and anticipated points of resistance; evaluate the results and present findings
  • Develop an actionable change management strategy for the change based on situational awareness of the details of the change
  • Manage execution of change management strategies based on considerations of the Freddie Mac's environment, stakeholder needs, and the desired future state
  • Manage completion of the change impact analysis and gathering stakeholder impacts from the client's transformation initiative
  • Collaborate with the IT Communications team to design and deliver high-impact communications and stakeholder engagement campaigns
  • Collaborate with the Instructional Designer to evaluate training needs and create training tools and materials that create ownership of the solution
  • Conduct business readiness assessments, evaluate results, and develop appropriate mitigation strategies for sustained change
  • Identify resistance and/or performance gaps, and work to develop and implement responsive actions
  • Create and enable reinforcement plans and celebrations of success
  • Share lessons learned and best practices with project team, Learning & Cultural Transformation team, business owners, and sponsors

Required Qualifications

  • Bachelor's degree
  • 5+ years of related experience in change management, talent strategy, and/or organizational design
  • Deep experience owning the development and delivery of comprehensive, actionable change management and engagement plans/activities for change projects
  • Proven experience in large-scale, complex business transformation and/or technology adoption efforts
  • Collaborated with client stakeholders and project leaders to understand change adoption risks, develop change risk mitigation tactics, execute change enablement plans and set expectations on tasks for which you will be responsible

Preferred

  • Prior 'Big 4' consulting firm experience
  • Change management certification or designation desired; Prosci Certification is a plus
  • Worked on cross-functional project teams comprised of members with diverse skill-sets
  • Strong communication and presentation skills

Top 3 Personal Competencies to possess

  • Critical Thinking - Objectively analyze and evaluate problems to form a judgment
  • Collaboration and Teamwork - Function effectively as part of a team and be willing to balance personal achievement with group goals
  • Service Delivery - Understands and meets the needs of clients who use the department's change management services

Keys to success in this role:

  • Strong analytical and strategic mindset
  • Resilience and flexibility during a rapidly changing organization
  • Ability to manage conflict and build strong working relationships, internal and external to the organization, across all levels of personnel
  • Experience and knowledge of change management principles, methodologies and tools
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Forward-looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Job Requirements

 

Job Snapshot

Location US-VA-McLean
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type
Apply

Company Overview

TEKsystems, Inc

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. Learn More

Contact Information

US-VA-McLean
Nicole Philbin
Snapshot
TEKsystems, Inc
Company:
US-VA-McLean
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Store Type:

Job Description

Change Lead (Business Management Sr.)


Position Overview

Do you want to play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage? Do you want to manage the people side of change - including changes to business processes, systems and technology, job roles and organization structures? If you have proven experience creating and implementing change management strategies and plans that maximize employee adoption and minimize resistance we are your next destination employer!


Responsibilities

Cultural Transformation

  • Work closely with project team to understand specific project objectives, timelines, and impacts to end users
  • Work directly with sponsors or business owners of the change
  • Understand goals for the change and be able to translate them into impacts to the organization
  • Assess audience readiness for the change including identifying risks and anticipated points of resistance; evaluate the results and present findings
  • Develop an actionable change management strategy for the change based on situational awareness of the details of the change
  • Manage execution of change management strategies based on considerations of the Freddie Mac's environment, stakeholder needs, and the desired future state
  • Manage completion of the change impact analysis and gathering stakeholder impacts from the client's transformation initiative
  • Collaborate with the IT Communications team to design and deliver high-impact communications and stakeholder engagement campaigns
  • Collaborate with the Instructional Designer to evaluate training needs and create training tools and materials that create ownership of the solution
  • Conduct business readiness assessments, evaluate results, and develop appropriate mitigation strategies for sustained change
  • Identify resistance and/or performance gaps, and work to develop and implement responsive actions
  • Create and enable reinforcement plans and celebrations of success
  • Share lessons learned and best practices with project team, Learning & Cultural Transformation team, business owners, and sponsors

Required Qualifications

  • Bachelor's degree
  • 5+ years of related experience in change management, talent strategy, and/or organizational design
  • Deep experience owning the development and delivery of comprehensive, actionable change management and engagement plans/activities for change projects
  • Proven experience in large-scale, complex business transformation and/or technology adoption efforts
  • Collaborated with client stakeholders and project leaders to understand change adoption risks, develop change risk mitigation tactics, execute change enablement plans and set expectations on tasks for which you will be responsible

Preferred

  • Prior 'Big 4' consulting firm experience
  • Change management certification or designation desired; Prosci Certification is a plus
  • Worked on cross-functional project teams comprised of members with diverse skill-sets
  • Strong communication and presentation skills

Top 3 Personal Competencies to possess

  • Critical Thinking - Objectively analyze and evaluate problems to form a judgment
  • Collaboration and Teamwork - Function effectively as part of a team and be willing to balance personal achievement with group goals
  • Service Delivery - Understands and meets the needs of clients who use the department's change management services

Keys to success in this role:

  • Strong analytical and strategic mindset
  • Resilience and flexibility during a rapidly changing organization
  • Ability to manage conflict and build strong working relationships, internal and external to the organization, across all levels of personnel
  • Experience and knowledge of change management principles, methodologies and tools
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Forward-looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Job Requirements

 
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