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BUSINESS SYSTEMS MANAGER

Job Description

BUSINESS SYSTEMS MANAGER

BCforward is seeking a Business Systems Manager for a direct hire role in Crawfordsville or Noblesville, IN

Summary

In this hands-on leadership role, the Business Systems Manager will own responsibility for maintenance, configuration and upgrades of business software applications. The role will provide business support and training on productivity applications, consult on proposed application integrations and interfaces, have responsibility for QA and testing of business applications, and proactively champion and drive change management activities across the organization.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Supports Ceres Solutions Cooperative's stated Vision, Mission, and Business Values

Assess, conceptualize, plan and maintain application architectures across the enterprise based on current technology best practices

Recommend and execute application upgrades

Install and configure software applications (may include business systems, telephony, network and productivity tools)

Monitor performance of systems

Troubleshoot issues, including review of software source code as necessary

Ensure security through access controls and role-based security principles

Train staff on new features and functions, perform regular refresher training

Plan and implement effective QA and testing processes for new implementation, product releases or feature/function changes

Lead external vendors and other operations personnel as needed

Build internal documentation for supported applications, which may include technical documentation, manuals, IT policies, walkthroughs, demos and webinars

Supervisory Responsibilities may directly manage teams of Engineers, Specialists and/or Analysts

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is a leadership position, leading both technical resources and helping guide business users. Resourcefulness is a necessary skill. You will need to diagnose and resolve problems quickly. You will possess the patience to communicate with a variety of interdisciplinary teams and users. Must be tech-savvy and possess excellent time management and project execution skills. Need the natural ability to quickly learn, use, troubleshoot and maintain business applications. This role will have visibility to upper management and operational staff, interpersonal/people and presentation skills are a must. You will frequently work directly with strategic business units to solve problems, find ways to optimize business operations to gain efficiency, and have a direct impact on results. Will be comfortable being hands-on, in the trenches, doing the work, while also contributing to the strategic direction of IT.

Education and/or Experience

B.S./B.A. in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus)

Two to five years proven experience as a Business System Mgr, Software Developer, or similar role in a mid-to-large size corporate environment

Proven experience with: Leading IT teams (engineers, specialists, analysts), with performing formal QA and testing activities in a project environment, training business users in multiple settings (1:1, classroom, remotely), and experience with databases, networks (LAN, WAN) and patch management

Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

Ability to create scripts in Python, Perl, VB or other languages

Experience with various operating systems and platforms, and with business productivity tools such as Microsoft Office Suite

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Strong written and verbal communication skills, including technical writing skills.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong analytical and problem-solving skills.

Certificates, Licenses, Registrations

Must maintain a valid driver's license and demonstrate the ability to drive a vehicle independently.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand; walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The characteristics described are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
Interested candidates please send resume in Word format Please reference job code 89131 when responding to this ad.


Job Requirements

 

Job Snapshot

Location US-IN-Indianapolis
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type
Apply

Company Overview

BCforward

BCforward is a global IT consulting and workforce fulfillment firm that provides services and resourcing for leading businesses and government organizations. For 20 years our professionals have helped clients achieve their strategic goals. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. Learn More

Contact Information

US-IN-Indianapolis
BCforward
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Snapshot
BCforward
Company:
US-IN-Indianapolis
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Store Type:

Job Description

BUSINESS SYSTEMS MANAGER

BCforward is seeking a Business Systems Manager for a direct hire role in Crawfordsville or Noblesville, IN

Summary

In this hands-on leadership role, the Business Systems Manager will own responsibility for maintenance, configuration and upgrades of business software applications. The role will provide business support and training on productivity applications, consult on proposed application integrations and interfaces, have responsibility for QA and testing of business applications, and proactively champion and drive change management activities across the organization.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Supports Ceres Solutions Cooperative's stated Vision, Mission, and Business Values

Assess, conceptualize, plan and maintain application architectures across the enterprise based on current technology best practices

Recommend and execute application upgrades

Install and configure software applications (may include business systems, telephony, network and productivity tools)

Monitor performance of systems

Troubleshoot issues, including review of software source code as necessary

Ensure security through access controls and role-based security principles

Train staff on new features and functions, perform regular refresher training

Plan and implement effective QA and testing processes for new implementation, product releases or feature/function changes

Lead external vendors and other operations personnel as needed

Build internal documentation for supported applications, which may include technical documentation, manuals, IT policies, walkthroughs, demos and webinars

Supervisory Responsibilities may directly manage teams of Engineers, Specialists and/or Analysts

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is a leadership position, leading both technical resources and helping guide business users. Resourcefulness is a necessary skill. You will need to diagnose and resolve problems quickly. You will possess the patience to communicate with a variety of interdisciplinary teams and users. Must be tech-savvy and possess excellent time management and project execution skills. Need the natural ability to quickly learn, use, troubleshoot and maintain business applications. This role will have visibility to upper management and operational staff, interpersonal/people and presentation skills are a must. You will frequently work directly with strategic business units to solve problems, find ways to optimize business operations to gain efficiency, and have a direct impact on results. Will be comfortable being hands-on, in the trenches, doing the work, while also contributing to the strategic direction of IT.

Education and/or Experience

B.S./B.A. in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus)

Two to five years proven experience as a Business System Mgr, Software Developer, or similar role in a mid-to-large size corporate environment

Proven experience with: Leading IT teams (engineers, specialists, analysts), with performing formal QA and testing activities in a project environment, training business users in multiple settings (1:1, classroom, remotely), and experience with databases, networks (LAN, WAN) and patch management

Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

Ability to create scripts in Python, Perl, VB or other languages

Experience with various operating systems and platforms, and with business productivity tools such as Microsoft Office Suite

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Strong written and verbal communication skills, including technical writing skills.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong analytical and problem-solving skills.

Certificates, Licenses, Registrations

Must maintain a valid driver's license and demonstrate the ability to drive a vehicle independently.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand; walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The characteristics described are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
Interested candidates please send resume in Word format Please reference job code 89131 when responding to this ad.


Job Requirements

 
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BUSINESS SYSTEMS MANAGER Apply now