The #1 Site for Management Jobs - search all Management jobs.

Site Manager

Job Description



JOB SUMMARY: Manages the security services provided to assigned site(s) including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

Distinguishing Characteristics: Performs a variety of management functions at assigned site; may be assigned a rank, as defined by client contract. Does not perform Security Officer duties except on a limited, relief or emergency basis.

ESSENTIAL FUNCTIONS
  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
  • Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned client site(s); evaluates service quality and initiates any necessary corrective action in a timely manner.
  • Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contracts; provides support during client start-ups; supports security planning, assessments and surveys; reviews and updates post orders.
  • Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.
  • Assists in development and administration of budget in relation to assigned site.
  • Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
  • Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; ensures vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other employee and business information.
  • Prepares and coordinates staffing schedules for site, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part the evaluation of security staff.
  • Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
  • Performs tasks and duties of a similar nature and scope as required for assigned site(s).

Job Requirements

MINIMUM HIRING STANDARDS

Must be at least 18 years of age.

Must have a reliable means of communication (i.e., pager or phone).

Must have a reliable means of transportation (public or private).

Must have the legal right to work in the United States.

Must have the ability to speak, read, and write English.

Must have a High School Diploma or GED.

Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience: Associate’s degree and 3 or more years of experience in a field related to the security industry and/or business management, and responsible experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Competencies (as demonstrated through experience, training, and/or testing):

Knowledge of security operations.

Knowledge of business operations management and human resources administration.

Use of personal computer and spreadsheet software.

Ability to synthesize business/financial data and develop solutions.

Planning, organizing and leadership skills.

Oral and written communications skills.

Strong customer service and service delivery orientation.

Ability to interact effectively at various social levels and across diverse cultures.

Ability to be an effective leader and member of teams.

Ability to take initiative and achieve results.


WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

Maintaining composure in dealing with authorities, executives, clients, staff, media and the public, occasionally under conditions of urgency and in pressure situations.

Must undergo and meet company standards for background and reference checks, controlled
substance testing, and behavioral selection survey.

Ability to handle multiple tasks concurrently.

Handling and being exposed to sensitive and confidential information.

Regular use of vehicle required in the performance of duties.

Regular talking and hearing.

Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25
pounds.

Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling in the performance of site surveys.

Close vision, distance vision, and ability to adjust focus.

Frequent travel to client sites for oral presentations, group meetings, and site surveys.

Directing, motivating, training, coaching, and disciplining staff in a positive manner.

Reading and analyzing reports and financial data, including related computer usage.

Responding on an on-call basis to emergencies and incidents at all hours.

Job Snapshot

Location US-FL-Pensacola
Employment Type Full-Time
Pay Type Year
Pay Rate $29,000.00 - $31,000.00 /Year
Store Type
Apply

Company Overview

Securitas USA

Securitas is the most locally-focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding and corporate risk management. Learn More

Contact Information

US-FL-Pensacola
Securitas USA
8504786160

Snapshot
Securitas USA
Company:
US-FL-Pensacola
Location:
Full-Time
Employment Type:
Year
Pay Type:
$29,000.00 - $31,000.00 /Year
Pay Rate:
Store Type:

Job Description



JOB SUMMARY: Manages the security services provided to assigned site(s) including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

Distinguishing Characteristics: Performs a variety of management functions at assigned site; may be assigned a rank, as defined by client contract. Does not perform Security Officer duties except on a limited, relief or emergency basis.

ESSENTIAL FUNCTIONS
  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
  • Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned client site(s); evaluates service quality and initiates any necessary corrective action in a timely manner.
  • Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contracts; provides support during client start-ups; supports security planning, assessments and surveys; reviews and updates post orders.
  • Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.
  • Assists in development and administration of budget in relation to assigned site.
  • Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
  • Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; ensures vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other employee and business information.
  • Prepares and coordinates staffing schedules for site, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part the evaluation of security staff.
  • Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
  • Performs tasks and duties of a similar nature and scope as required for assigned site(s).

Job Requirements

MINIMUM HIRING STANDARDS

Must be at least 18 years of age.

Must have a reliable means of communication (i.e., pager or phone).

Must have a reliable means of transportation (public or private).

Must have the legal right to work in the United States.

Must have the ability to speak, read, and write English.

Must have a High School Diploma or GED.

Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience: Associate’s degree and 3 or more years of experience in a field related to the security industry and/or business management, and responsible experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Competencies (as demonstrated through experience, training, and/or testing):

Knowledge of security operations.

Knowledge of business operations management and human resources administration.

Use of personal computer and spreadsheet software.

Ability to synthesize business/financial data and develop solutions.

Planning, organizing and leadership skills.

Oral and written communications skills.

Strong customer service and service delivery orientation.

Ability to interact effectively at various social levels and across diverse cultures.

Ability to be an effective leader and member of teams.

Ability to take initiative and achieve results.


WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

Maintaining composure in dealing with authorities, executives, clients, staff, media and the public, occasionally under conditions of urgency and in pressure situations.

Must undergo and meet company standards for background and reference checks, controlled
substance testing, and behavioral selection survey.

Ability to handle multiple tasks concurrently.

Handling and being exposed to sensitive and confidential information.

Regular use of vehicle required in the performance of duties.

Regular talking and hearing.

Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25
pounds.

Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling in the performance of site surveys.

Close vision, distance vision, and ability to adjust focus.

Frequent travel to client sites for oral presentations, group meetings, and site surveys.

Directing, motivating, training, coaching, and disciplining staff in a positive manner.

Reading and analyzing reports and financial data, including related computer usage.

Responding on an on-call basis to emergencies and incidents at all hours.
M633n976ln307b1d5xt
HeadHunter Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using headhunter.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Site Manager Apply now