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Senior Ecommerce Business Analyst

Job Description

The Senior Ecommerce Business Analyst (BA) works with internal WESCO partners to analyze critical business challenges, gathers detailed project requirements and documents functional requirements and process flows. This role will work with a cross-functional eCommerce team to ensure appropriate solutions are developed, tested and delivered to stakeholder expectations.
•         Works with the project managers and user experience analysts to facilitate requirements sessions with business partners and cross-functional team members.
•         Identifies and interviews internal and external subject matter experts to gain a deep understanding of requirements.
•         Based on requirements, develops use cases, activity diagrams and other detailed requirements documents.
•         Interfaces with project managers and teams and communicates progress of requirements gathering and documentation activities against project timelines and deliverables.
•         Collaborates with technical counterparts in information technology and development resources to create and validate business requirements and project specification documents.
•         Works with user experience analysts and development teams to produce high-fidelity prototypes and functionality demos.
•         Presents functional requirements to development, quality assurance and technical architecture teams, and represents stakeholders while addressing technical questions.
•         Works with quality assurance analysts to create test plans and/or execution test scenarios to support requirements validation, user acceptance testing (UAT) and system testing.

Job Requirements

EXPERIENCE:7 years Digital/eCommerce or related field. 5 years of experience working with B2B or B2C eCommerce preferred. 3 years of experience working with Hybris eCommerce Platform. 5 years of experience with localization and multi-language, multi-currency eCommerce platforms a plus. 5 years of experience with all digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions a plus. 3 years of experience working with the Endeca search and browse platform. 2 years of experience with Agile software development. EDUCATION:Bachelors’ Degree in business or in human-computer interaction (HCI), visual design or related requiredPMP or PMI Certification preferred SKILLS/REQUIREMENTS:
•        Strong analytical capabilities to break high level business requirements into specific functional requirements.
•        Strong working knowledge of the Hybris platform, specifically eCommerce and Product Information Management(PIM), and how these capabilities satisfy business requirements.
•        Demonstrated ability to create current state analysis, process maps and flows, business requirements documents (BRDs), functional requirements documents (FRDs), test cases, use cases and requirements pertaining to data, interface, usability, security and other disciplines as required.
•        Working knowledge of the System Development Life cycle(SDLC).
•        Demonstrated ability to capture requirements gathering sessions and other meetings with detailed notes.
•        Ability to multi-task and reprioritize in a dynamic environment.
•        Working knowledge of the Hybris platform, specifically eCommerce and Product Information Management(PIM), and how these capabilities comprise the user experience.
•        Deep understanding of UXprinciples and best practices, specifically as they relate to the translation of business requirements to user interfaces and the holistic digital journey.
•        Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers,content experts, developers, business analysts and others to create a world-class eCommerce experience.
•        Demonstrated ability in working with a project manager to assist with high-level project documentation such as scope, overview and charter documents.Experience with change management plans.
•        Strong working knowledge of the Endeca platform, specifically search, guided navigation and content targeting, and how these capabilities satisfy business requirements.
•        Outstanding written and verbal communication skills. Working Environment:
•        General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.  physical requirements:
•        Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.  mental requirements:
•        Employee required to organize and coordinate schedules.
•        Employee required to analyze and interpret complex data.
•        Employee required to problem-solve.

Job Snapshot

Location US-PA-Pittsburgh
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other
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Company Overview

WESCO International, Inc

WESCO Distribution is a leader in industrial supply with an extensive offering of electrical, data communications, general maintenance, repair, and operating (MRO) and electrical OEM products. We are more than just an electrical distributor; we are a company of procurement specialists, helping customers lower supply chain costs, increase efficiency through WESCO Value Creation and save energy with green and sustainability initiatives. Learn More

Contact Information

US-PA-Pittsburgh
Snapshot
WESCO International, Inc
Company:
US-PA-Pittsburgh
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description

The Senior Ecommerce Business Analyst (BA) works with internal WESCO partners to analyze critical business challenges, gathers detailed project requirements and documents functional requirements and process flows. This role will work with a cross-functional eCommerce team to ensure appropriate solutions are developed, tested and delivered to stakeholder expectations.
•         Works with the project managers and user experience analysts to facilitate requirements sessions with business partners and cross-functional team members.
•         Identifies and interviews internal and external subject matter experts to gain a deep understanding of requirements.
•         Based on requirements, develops use cases, activity diagrams and other detailed requirements documents.
•         Interfaces with project managers and teams and communicates progress of requirements gathering and documentation activities against project timelines and deliverables.
•         Collaborates with technical counterparts in information technology and development resources to create and validate business requirements and project specification documents.
•         Works with user experience analysts and development teams to produce high-fidelity prototypes and functionality demos.
•         Presents functional requirements to development, quality assurance and technical architecture teams, and represents stakeholders while addressing technical questions.
•         Works with quality assurance analysts to create test plans and/or execution test scenarios to support requirements validation, user acceptance testing (UAT) and system testing.

Job Requirements

EXPERIENCE:7 years Digital/eCommerce or related field. 5 years of experience working with B2B or B2C eCommerce preferred. 3 years of experience working with Hybris eCommerce Platform. 5 years of experience with localization and multi-language, multi-currency eCommerce platforms a plus. 5 years of experience with all digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions a plus. 3 years of experience working with the Endeca search and browse platform. 2 years of experience with Agile software development. EDUCATION:Bachelors’ Degree in business or in human-computer interaction (HCI), visual design or related requiredPMP or PMI Certification preferred SKILLS/REQUIREMENTS:
•        Strong analytical capabilities to break high level business requirements into specific functional requirements.
•        Strong working knowledge of the Hybris platform, specifically eCommerce and Product Information Management(PIM), and how these capabilities satisfy business requirements.
•        Demonstrated ability to create current state analysis, process maps and flows, business requirements documents (BRDs), functional requirements documents (FRDs), test cases, use cases and requirements pertaining to data, interface, usability, security and other disciplines as required.
•        Working knowledge of the System Development Life cycle(SDLC).
•        Demonstrated ability to capture requirements gathering sessions and other meetings with detailed notes.
•        Ability to multi-task and reprioritize in a dynamic environment.
•        Working knowledge of the Hybris platform, specifically eCommerce and Product Information Management(PIM), and how these capabilities comprise the user experience.
•        Deep understanding of UXprinciples and best practices, specifically as they relate to the translation of business requirements to user interfaces and the holistic digital journey.
•        Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers,content experts, developers, business analysts and others to create a world-class eCommerce experience.
•        Demonstrated ability in working with a project manager to assist with high-level project documentation such as scope, overview and charter documents.Experience with change management plans.
•        Strong working knowledge of the Endeca platform, specifically search, guided navigation and content targeting, and how these capabilities satisfy business requirements.
•        Outstanding written and verbal communication skills. Working Environment:
•        General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.  physical requirements:
•        Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.  mental requirements:
•        Employee required to organize and coordinate schedules.
•        Employee required to analyze and interpret complex data.
•        Employee required to problem-solve.
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